Electrolux EL6988D Oxygen3 Canister Vacuum Cleaner
by Electrolux
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List Price: Category: Kitchen See more product details |
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Kitchen and Housewares Reviews of Electrolux EL6988D Oxygen3 Canister Vacuum Cleaner
Customer Review: Buyer Beware
Summary: 3 Stars
I've had the Oxygen for about 4 years now. I spent a lot of time researching before making the purchase, and thought I'd made a great choice.We have all hardwood floors and two area rugs. Within the first few months the tool caddy broke off so I never really used any of the attachments. The power head for carpet is great and I felt it was doing a nice job of cleaning the carpets...however, just as the warranty expired, within weeks it seemed, the power head stopped working. I took it to a local repair shop and the connectors in the wand had blown (melted plastic, as other reviewers noted.) It cost around $110 to replace this part. The hardwood floor brush is just OK, it almost seemed like it was for a different vacuum...I found it kept falling off in the beginning and was a bit awkward to use. Anyway, long story short, the power head has stopped working again. This time I was told it's the electric hose...another $90. I'm on the fence between ditching the vacuum completely and purchasing something new like the Panasonic MC-CG885....or spending the money and hoping I get another couple of years out of the Oxygen. Hmmmmm. It is pretty good when it works, but beware of costly repairs. The guy at the vacuum shop said Electrolux are some of the worst vacuums, they are basically designed to break...fatally flawed... Somehow the pretty design and featured wooed me 4 years ago. Customer Review: Don't Buy Electrolux's Oxygen Canister Vacuum!
Summary: 1 Stars
What a nightmare Electrolux's Oxygen canister vacuum is. Soon after we got it, the hose began spitting out junk because the light alerting you that the bag was full never went on. The entire wand was stuffed full, and it was almost impossible to get it out.
We should have known it was a lemon then. But no, we had to wait five months after our purchase for another piece to break connecting the wand to the beater. And lo, Electrolux couldn't even get a replacement part to our vendor because I guess its Chinese factory didn't have any on hand. It's been over six weeks and we still don't have the vacuum repaired, despite talking to Vanessa, Adam and Brenda of Electrolux. We demanded a refund for this lemon but all we heard from them is it is not their problem.
Well it is their problem because anyone who buys this machine is making a big mistake. Don't buy Electrolux's Oxygen Canister Vacuum!
Customer Review: They are not the same
Summary: 1 Stars
What you people don't understand is that these are not the same electrolux products from past years. These Electrolux sweepers are nothing more than a Eureka that is made today. Original Electrolux sweepers in the past were a high quality American made product that lasted for years whereas the new Electrolux or Eureka is a junk made plastic sweeper from the Sweds that fall apart within a couple years. Here is the history.The Electrolux vacuum brand began in Sweden, and did not come to the United States until 1924. It brought with it ideas that were new in Sweden but were not new in America, such as door-to-door sales and pay-over-time plans. There were other vacuum cleaner companies in the United States at the time that were already doing these things, but the Electrolux vacuum company still prospered very quickly, while continuing operations in Sweden and also moving into Berlin. While how the vacuums got to this country is very straightforward, what has taken place since then is more complicated. The company that manufactured Electrolux vacuum cleaners is now known as Aerus LLC, and has been known by that name since 2001. The Electrolux name is still used in the United States, but it now belongs to the Electrolux Group of Sweden, a company that also manufactures the Eureka brand. In between the company coming to the United States and the change of name in 2001 there were other company changes and name changes, such as the company being bought by the Sara Lee Corporation in 1968, back when it was still called The Consolidated Foods Corporation.
As for the products, though, they have remained high quality and realistically priced throughout the time that they have been in this country, and they are still there today. In the 1960s, Electrolux marketed their products to the United Kingdom under the slogan "nothing sucks like an Electrolux." Many people in America believed that this was a huge marketing blunder, but the negative connotation of that word is generally only in America, and Electrolux was well-aware of the possibility of a double-entendre in the UK. The slogan was deliberate and designed to get attention, and it succeeded in trying to do that. The Electrolux vacuum brand sold very well in the UK for some time and is still sold over there. Now that the Swedish Electrolux company has its trademark back from the United States, it sells its products in that country and in Canada as well, along with a long list of other products under various brand names.
Most people were not aware of the `change in ownership' that took place when the American Electrolux company gave up the trademark and the Swedish Electrolux took over. There was no interruption in the sales of Electrolux products and no confusion. Electrolux products are still sold door-to-door as well, and one cannot simply walk into a standard retail store and purchase an Electrolux vacuum cleaner or parts or accessories for one. In addition, the Electrolux brand is more expensive than many other brands on the market, as well as somewhat more cumbersome. Despite this, however, it has a loyal consumer following in every country that it markets to and has a strong reputation for quality, reliability, and durability. All of these are good selling points that not all vacuum manufacturers have been able to boast. Electrolux vacuums are not the `disposable' vacuums that consumers often buy at retail stores and are simply thrown away when they stop working, only to be replaced with another cheap vacuum cleaner. Electrolux vacuums are built to last and they are right up there with competitors like Oreck Vacuums. Quality often costs more, but this has not been a problem for the consumers that have purchased Electrolux vacuum cleaners.
Customer Review: pulls to left, breaks easily
Summary: 3 Stars
Bought this a year ago. Tends to pull to the left, which is especially annoying when vacuuming with your left hand. I kept the unit because it has great suction. However, after a year of light use (I only own a few area rugs), a plastic tab broke from the connection to the motor head. This rendered the entire motor head unusable since the tube pulls right out when I vacuum. Since I never disconnect the motor head, the fact that the tab broke indicates that it was made really poorly. I brought it to two repair places (the first one doesn't do warranty work). They both said that these units are always breaking, though the motor is strong.Customer Review: works well when not broken
Summary: 2 Stars
When this vacuum is working it is an excellent performer. But ours has burned out twice in dramatic fashion. The electronics in the handle that control the power head fry themselves by spitting sparks and smoke into the room. The result is a completely scorched, melted and disintegrated electrical connector point when you detach the handle to further investigate. The first time this happened I counted it as a fluke after 12 months of use. Customer service politely sent us a new hose and we were back in business then exactly 12 months later it happened again. One week after the warranty expiration. This time customer service was not too keen to help even after the potential fire hazard. Luckily we bought this from a large chain buying club store who were happy to take the unit back and refund me. It appears the gauge of the electrical connections is not robust enough to handle the current going through the system. Not properly engineered and a fire hazard as well. Beware!